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Product Diagnostic

You know the portfolio isn't earning its keep. We'll help you see which products should.

Not sure what to build, stop, or reshape? That's exactly where we start.

A roadmap that is really a feature list. Products that overlap. Discovery that never reaches delivery. Most leadership teams can feel the drag long before they can name it. Our Product Diagnostic gets to the products worth backing and leaves you with a clear, prioritised plan you can take to the board.

  • Fixed scope and fixed fee, no open-ended consulting
  • Minimal disruption: a few interviews and two short leadership workshops
  • Practical outputs you can act on, not a report for the shelf
Book a free 30-minute callSee how it works

Does any of this sound familiar?

If two or more ring true, a Product Diagnostic is likely to pay for itself many times over.

The roadmap is a list of features, and it is hard to see the customer or commercial outcome.

Too many products or lines compete for the same people, and it is unclear which to invest in.

Discovery happens, but it rarely changes what gets built.

Product and technology decisions are made apart, so delivery keeps missing the point.

Revenue or usage is slipping, and nobody agrees whether to fix, reshape, or stop the product.

Everyone agrees something needs to change, but not on what to do first.

A proven, structured approach

Six focused stages that take you from uncertainty to a clear, agreed and fundable plan. We scale each stage to the size and complexity of your organisation.

  1. 1Discover
  2. 2Envision
  3. 3Explore
  4. 4Prioritise
  5. 5Define
  6. 6Mobilise

Select a stage to see what it involves.

1Current state

Discover what customers and the portfolio are really doing

We get under the skin of your products, customers, and the way decisions get made, so the picture is honest about what earns its keep and what only looks busy.

  • Customer and user interviews
  • Product and portfolio review
  • Roadmap and backlog review
  • Commercial performance review
  • Delivery observation
2Leadership workshop

Agree what good looks like for the portfolio

A focused, half-day session with your senior team to align on the customers you serve, the outcomes the products should produce, and which lines deserve investment. Light pre-reading, no homework.

  • Themed breakout sessions
  • Relevant case studies
  • Product outcomes
  • Vision document
3Future state

Explore what the portfolio could become

We test the ambitions against customer demand, what you can deliver, and what the commercial case will support, drawing on independent research and input from product, commercial, and technology teams.

  • Customer opportunity review
  • Overlap and gap analysis
  • Delivery constraints
  • Future portfolio options
  • Initiatives portfolio
4Prioritisation workshop

Decide what matters most

A short working session where we present findings and help your leadership team make the hard calls: which products to invest in, which to reshape, and which to stop.

  • Group by customer & outcome
  • Rank by commercial importance
  • Prioritise by outcome & timing
  • Agreed portfolio
5Product direction

Define a clear product direction

Everything comes together in a concise product direction your leadership team can stand behind, with the risks made visible and an investment approach that builds confidence product by product rather than betting everything at once.

  • Portfolio direction
  • Prioritised initiatives
  • Key risks identified
  • Investment strategy
6Mobilisation

Turn the plan into action

A product direction only matters if it changes what gets built. We give you a practical mobilisation roadmap and investment briefs for your top priorities, so you can move straight to approval and delivery.

  • Mobilisation roadmap
  • Investment briefs with ROI
  • Resourcing plan
  • Optional board paper

What you walk away with

Not a thick report that sits on a shelf. Practical, decision-ready outputs your team can act on immediately.

A clear diagnosis

An honest view of which products earn their keep, which do not, and why.

Leadership alignment

A shared view of the portfolio your senior team has shaped and agreed together.

A prioritised roadmap

The right product bets, in the right order, linked to customer and commercial outcomes.

Investment-ready briefs

Options, costs, benefits and indicative ROI for your top priorities.

Risks in plain sight

Key risks surfaced early, so they can inform planning rather than derail it.

Momentum

A practical plan to mobilise product and delivery and start changing what gets built.

Why work with us

  • Independent and vendor-neutral. We have nothing to sell you but an honest answer.
  • Senior experience, hands on. 25+ years leading technology, product and transformation in complex, regulated industries.
  • Business first. Every recommendation is tied to outcomes your board will recognise.
  • Fixed scope, no surprises. A clearly defined engagement with agreed outputs from day one.
  • Built for action. We finish with a plan you can fund and deliver, not just a set of observations.