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Technology Diagnostic

You know something isn't working. We'll help you find out exactly what.

Not sure what's wrong? That's exactly where we start.

Costs creeping up. Projects running late. Systems that don't talk to each other. Most leadership teams can feel the problem long before they can name it. Our Technology Diagnostic gets to the root cause quickly and leaves you with a clear, prioritised plan you can take to the board.

  • Fixed scope and fixed fee, no open-ended consulting
  • Minimal disruption: a few interviews and two short leadership workshops
  • Practical outputs you can act on, not a report for the shelf
Book a free 30-minute callSee how it works

Does any of this sound familiar?

If two or more ring true, a Technology Diagnostic is likely to pay for itself many times over.

Technology spend keeps rising, but it is hard to see what the business gets for it.

Projects take longer than they should and rarely deliver what was promised.

You depend heavily on a handful of vendors, or a handful of people, and that feels risky.

Teams rely on spreadsheets and workarounds because core systems don't fit the way you work.

The board is asking about AI, data or digital, and there is no clear answer yet.

Everyone agrees something needs to change, but not on what to do first.

A proven, structured approach

Six focused stages that take you from uncertainty to a clear, agreed and fundable plan. We scale each stage to the size and complexity of your organisation.

  1. 1Discover
  2. 2Envision
  3. 3Explore
  4. 4Prioritise
  5. 5Define
  6. 6Mobilise

Select a stage to see what it involves.

1Current state

Discover what is really going on

We get under the skin of your technology, people and suppliers to build an honest, evidence-based picture of where you are today, including the issues nobody has had time to look at.

  • Staff interviews
  • Vendor interviews
  • Contract & document review
  • Observation & shadowing
  • Systems & applications review
2Leadership workshop

Agree where you want to be

A focused, half-day session with your senior team to align on what success looks like for your customers, your operations and your strategic goals. Light pre-reading, no homework.

  • Themed breakout sessions
  • Relevant case studies
  • Short & long-term vision
  • Vision document
3Future state

Explore what is possible

We test your ambitions against what the market can realistically deliver and what your budget allows, drawing on independent industry research and input from across your organisation to build buy-in early.

  • Staff innovation survey
  • Industry & technology trends
  • Vendor & market assessment
  • Future state blueprint
  • Initiatives portfolio
4Prioritisation workshop

Decide what matters most

A short working session where we present findings and help your leadership team make the hard calls: what to do first, what to do later and what not to do at all.

  • Group by theme & objective
  • Rank by strategic importance
  • Prioritise by outcome & timing
  • Agreed portfolio
5Strategy

Define a clear way forward

Everything comes together in a concise strategy your leadership team can stand behind, with the risks made visible and an investment approach that builds confidence step by step rather than betting everything at once.

  • Vision & future state
  • Prioritised initiatives
  • Key risks identified
  • Investment strategy
6Mobilisation

Turn the plan into action

Strategy only matters if it gets delivered. We give you a practical mobilisation roadmap and investment briefs for your top priorities, so you can move straight to approval and delivery.

  • Mobilisation roadmap
  • Investment briefs with ROI
  • Resourcing & sourcing plan
  • Optional board paper

What you walk away with

Not a thick report that sits on a shelf. Practical, decision-ready outputs your team can act on immediately.

A clear diagnosis

An honest view of what is working, what isn't and why, backed by evidence.

Leadership alignment

A shared vision your senior team has shaped and agreed together.

A prioritised roadmap

The right initiatives, in the right order, linked to business outcomes.

Investment-ready briefs

Options, costs, benefits and indicative ROI for your top priorities.

Risks in plain sight

Key risks surfaced early, so they can inform planning rather than derail it.

Momentum

A practical plan to mobilise resources and start delivering value quickly.

Why work with us

  • Independent and vendor-neutral. We have nothing to sell you but an honest answer.
  • Senior experience, hands on. 25+ years leading technology, product and transformation in complex, regulated industries.
  • Business first. Every recommendation is tied to outcomes your board will recognise.
  • Fixed scope, no surprises. A clearly defined engagement with agreed outputs from day one.
  • Built for action. We finish with a plan you can fund and deliver, not just a set of observations.